Privacy policy

The Bag Chasers operates this website and online store, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”).

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services.
If any part of our Terms of Service conflicts with this Privacy Policy, this Privacy Policy will control regarding the collection, processing, and disclosure of your personal information.

By using or accessing any of the Services, you acknowledge that you have read and understand this Privacy Policy.

1. Personal Information We Collect

We collect personal information that identifies or can reasonably be linked to you. Personal information does not include anonymous or de-identified data.

Categories of Information We May Collect:

  • Contact details: Name, address, billing/shipping addresses, phone number, and email.

  • Financial information: Credit/debit card numbers, payment details, and transaction history.

  • Account information: Username, password, and account preferences.

  • Transaction information: Items viewed, purchased, returned, exchanged, or added to your cart/wishlist.

  • Communications: Messages or inquiries sent to us via customer support or contact forms.

  • Device information: Browser type, IP address, network connection, and unique identifiers.

  • Usage information: How and when you interact with the Services.

2. How We Collect Personal Information

We collect personal information:

  • Directly from you when you create an account, place an order, or contact us.

  • Automatically through cookies, analytics, and similar technologies.

  • From service providers such as payment processors, shipping companies, and marketing platforms.

  • From partners and other third parties, where permitted by law.

3. How We Use Personal Information

We use your information to:

  • Provide, tailor, and improve our Services, fulfill orders, process payments, and personalize your shopping experience.

  • Market and advertise our products and offers through email, online ads, or promotions.

  • Ensure security and prevent fraud, including account authentication and payment verification.

  • Communicate with you, respond to inquiries, and provide customer support.

  • Comply with legal obligations and enforce our terms and policies.

4. How We Share Personal Information

We may share your information:

  • With vendors and service providers that help operate our business (payment processors, logistics, analytics, marketing).

  • With business and advertising partners to deliver personalized promotions and offers.

  • With affiliates and within our corporate group.

  • In connection with business transactions, such as a merger or acquisition.

  • To comply with legal obligations or to protect rights and safety.

We do not sell your personal information.

5. Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for their privacy practices or content.
Please review their privacy policies before providing personal information.

6. Children’s Data

Our Services are not directed to children under the age of majority.
We do not knowingly collect information from minors. If you believe a child has provided us with personal data, contact us to request its deletion.

7. Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no online transmission or storage system is completely secure.
We retain your information as long as necessary to provide Services, comply with legal obligations, and resolve disputes.

8. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.

  • Opt out of targeted advertising or data sharing.

  • Receive a copy of your personal data (data portability).

  • Manage communication preferences (unsubscribe from marketing emails).

You can exercise these rights by contacting us directly using the details below.
We may need to verify your identity before processing certain requests.
We will not discriminate against you for exercising any privacy rights.

9. International Data Transfers

Your information may be transferred, stored, or processed outside your home country. When we transfer personal data internationally, we take reasonable measures to protect it in accordance with applicable laws.

10. Updates to This Policy

We may update this Privacy Policy periodically.